Melbet Privacy Policy

Melbet appreciates all users who choose and trust it. The company does everything possible to make your experience on the site and mobile app safe, transparent, and fun. To this end, the company has developed a privacy policy that explains the reasons and methods for obtaining personal information, its use, the rights and responsibilities of bettors, and the obligations of Melbet itself. This document complies with all international and national gambling and betting laws, as well as data protection standards. This is because Melbet India is officially registered and licensed by the government of Curacao.

When the user goes to the official site or Melbet mobile app of the sportsbook, they must check the policy provisions and confirm their agreement with them beforehand. Otherwise, the player will not be able to gain full access to the site and will be forced to leave it. In addition, the company constantly updates some parts of the document to comply with modern trends and legal requirements. Therefore, if a player continues to play with the bookmaker after changes are made, this means automatic agreement with the new rules.

Melbet India bookmaker's privacy policy

Information gathered

In order to provide the best user experience, as well as understand the behavior and identity of the bettor, Melbet India receives the following private details:

  • Registration and verification data. When a person wishes to sign up, they must fill out a series of forms, which include full name, gender, date of birth, country of residence, address, mobile number, and email address;
  • Correspondence. When a user interacts with other bettors or customer service, Melbet will receive records of all phone calls, correspondence, and comments;
  • Payment transactions. In order to process a payment, the company needs to receive details about the payment method, transaction amount, currency, and remittance history;
  • Traffic data. When you visit the official site, the company can find out your IP address, type of device and operating system, browser, settings, date and time of the betting session, as well as its duration.

What information Melbet collects

Data Usage

Melbet undertakes that the use of personal details will be consistent with the policy objectives and will also bring benefits to Indian players. Here are the purposes:

  • Managing and processing bettors requests;
  • Provision of access to services and features;
  • Checking users and analyzing their activities for compliance with the rules of the sportsbook;
  • Provision of communication with users, informing them about current promotions and providing assistance;
  • Minimization of the risks of fraud, money laundering, or terrorist financing.

The company reserves the right to share private data with reliable third parties while maintaining all security standards. In addition, the parties sign a confidentiality agreement. Melbet is also required to cooperate with law enforcement, judicial, and other regulatory authorities if a user is suspected of illegal activity.

How Melbet uses user data from India

Safe environment

The bookmaker uses any available and reliable tools that can ensure the security of confidential information. For example, it uses SSL encryption to store private details in a form that no attacker can crack. In addition, the company ensures a secure connection to the site and use of services.

However, Melbet India warns that it is not responsible for the security of sites, links to which may be posted on the official website of the bookmaker. Therefore, before bettors go to another site mentioned in Melbet, they should read the privacy policy.

Player safety on the Melbet website


Melbet India has a 24/7 customer support service. As part of the privacy policy, this service can help with the following issues:

  • Explanation of the provisions of the documents;
  • Answers to questions;
  • Problems using the site;
  • Complaints regarding the processing of private data.

Players should use email, live chat, phone, or feedback form for all queries. The company undertakes to respond within a reasonable time.

Contacting Melbet Support Agents