Melbet India Customer Service

The comfort and safety of bettors is the main goal of Melbet India. The company makes every effort to ensure that the conditions on the official site and mobile app are conducive to exciting and effective betting. Through feedback from users, the sportsbook can better understand their needs and improve services.

Customer support is responsible for communicating with players. This is a service that operates 24 hours a day and 7 days a week. The main features are:

  • Professional managers who have deep knowledge in various fields considering online betting and gambling;
  • Functioning in Hindi and more than 20 other languages;
  • Using an individual approach to each user.

Online Player Support Melbet India

Methods for communication

Melbet India offers 4 options through which players can get help. However, the company recommends that you first visit the FAQ tab available both on the site and Melbet mobile app. This page can help users resolve simple issues and avoid contacting support. However, if the user still wants to receive advice or support from the manager, then they can use:

  • Live chat;
  • Email;
  • Hotline;
  • Feedback form.

Ways to contact Melbet support agents

Live chat

All registered Indian players can ask their questions via live chat. This contact method is located in the lower right corner of any page of the site. Once the user opens the dialog box, they must provide a username, account number, and email address. Next, the player can tell about their problem, after which the manager will help solve it.

As a rule, the entire procedure takes no more than 10 minutes. Therefore, live chat is an ideal option for those who do not want to be distracted from bets.

Contacting the live chat on the Melbet website


This option is universal, as it allows you to solve a wide range of problems. In addition, email has an important advantage, as you can attach a file or evidence that confirms the problem. However, response time may take up to 48 hours depending on the type of request and its complexity. There are 4 emails offered:

  • General inquiries: [email protected]. This applies to clarification of the rules of making bets, bonus conditions, and other provisions;
  • Security: [email protected]. If the bettor has forgotten the password, or someone has gained unauthorized access to the profile, then they should contact support via this email;
  • Advertising and business: [email protected]. This email is suitable for those who want to place an advertisement on the official Melbet site or mobile app;
  • Partnership: [email protected]. Those users who want to join the affiliate program and find out details about it should use this address.

Contacting Melbet email support

Phone line

The company also offers to resolve any issue in real time by calling 0008004430067 – it is free for players from India. The agent will ask clarifying questions to better understand the issue, give appropriate advice, and help solve the problem quickly and efficiently.

Melbet India Support Numbers

Feedback form

If you open the Contacts tab from the footer, you will see an area to send a message through the special form on the right. This is an alternative to email, and waiting time is usually the same, but it is impossible to add screenshots or files to the application.

Contact the Melbet feedback form


Customer service of Melbet India will endeavor to answer any question within a reasonable time frame. However, this depends on the type of request, as well as the amount of work the manager needs to do in order to provide a quality response.

If the support agent cannot solve the problem, then it is escalated to the management of the company.

Conclusion about Melbet Support